Shipping

Free tracked shipping on every order, anywhere in the United States.

Where we ship

We currently ship to all 50 US states, Washington D.C., APO/FPO/DPO military addresses and US territories. We do not ship outside the United States at this time.

Cost

Shipping is free on every order. There is no minimum.

When your order ships

Each order is prepared and quality-checked before it leaves. Orders are usually prepared within 2–7 business days; caps and embroidered pieces can take a little longer. As soon as your order ships you will receive an email with your tracking number.

Delivery times

Once shipped, most orders arrive within 3–8 business days, depending on your location. Orders with several pieces may arrive in separate packages.

Tracking

Every order ships with tracking. You can also find your tracking link in your account under Orders.

Address errors

Please double-check your shipping address at checkout. If you notice a mistake, email us right away — orders go into production quickly, and we can only update the address before your order ships. Packages returned to us because of an incorrect or incomplete address can be re-shipped once the shipping cost is covered.

Lost or damaged packages

If your tracking shows no movement for 10 business days, or your package arrives damaged, contact us at contact@byjecs.com and we will make it right.